K12 Payment Center

Related Documents:

TERMS AND CONDITIONS OF USE.pdf

K12 Payment Center


Please review the Terms and Conditions of Use document in the Related Documents section.

NOTE: For your protection, K12 Payment Center has updated their servers to use only TLS 1.2 for secure data transmission. If you are using old versions of internet browsers, they may not be able to access the website. See browser version support here to verify your webbrowser is compatible.

This payment option will not replace cash and check payments, but is an additional payment option for your convenience. Features offered by the on-line solution are:

  • See your student's meal balance at anytime from anywhere
  • Deposit payments for multiple students in just one click
  • Setup recurring payments for monthly or weekly deposits
  • Reviewing individual student meal histories
  • Automated notifications via email or text when your student's balance falls below an amount you choose
  • There is a convenience fee of 3.95%, with a minimum charge of $2.60 for each transaction.

Go to: www.k12paymentcenter.com to setup your child's account. You will need your child's Student ID number to setup an account. If you do not know your child's Student ID number you may contact your child's school secretary or cafeteria bookkeeper.

 

Additional Information:

  • Accounts are verified daily every two hours, except between 10:00 a.m. and 2:00 p.m. while meals are being served.
  • Money is posted daily to student accounts every two hours, except between 10:00 a.m. and 2:00 p.m. while meals are being served.
  • Meal Histories are updated daily after lunch.
  • Catoosa County Public Schools asks that you carefully review the Terms and Conditions of Use for the K12 Payment Center.

Who do I contact when I have a problem?

On-Line Transactions: When you have a problem with your K12 Payment Center account, please contact our third party vendor (Education Management Systems)

Examples of On-Line Transaction problems are:

  • You are not able to locate your child's account
  • Your child's account balance is incorrect, because money placed on your child's account hasn't posted after the 24 hour time frame
  • You have forgotten your username and/or password to the site

Education Management Systems can assist you with issues directly related to transactions performed on the prepay web site.

Purchases: If you have a question regarding charges made to your child's meal account, please contact your child's cafeteria bookkeeper.